Delivery
We deliver your orders to your doorstep. Please read and understand our delivery policy section.
- Deliveries within Sri Lanka – All the orders placed within Sri Lanka will be completed and delivered within 2 to 5 days from the order placement date.
- Overseas deliveries - The deliveries will take place according to the timeline of the overseas shipping partner.
All the orders must be placed before 10.00 am on a particular day for timely deliveries. Orders placed after the cut-off time will count as an order placed on the next day.
These times are estimates and not guaranteed. Dispatch and delivery times may take longer for certain products.
Delivery charges
- Delivery can be arranged only for the areas and countries listed on our website.
- We charge a fee depending on the distance for deliveries performed within Sri Lanka.
- Shipping charges will be calculated according to the final product packaging weight, shipment fee, taxes, and related fees for the orders dispatched out of the country. Upon dispatch, additional expenses (customs clearance fee, VAT, import duty, etc.) must be paid by the customer.
- Shipment charges, taxes, packaging fees, and import duties may vary from country to country.
- We use third-party delivery services to deliver the orders.
- We will not be responsible for delay in delivery of the order by the delivery service/company for any reason beyond our control. We will not provide refunds for such instances.
- In the event of non-deliveries due to circumstances for which the Supplier is not liable (customer's faults), the customer will be in charge of the total cost. (Providing incorrect contact information, not in the premises at the time of delivery and similar circumstances)
- Please make sure to provide accurate delivery details (delivery address and contact information)
